220-702 Exam
CompTIA A+ Practical Application (2009 Edition)
Exam Number/Code : 220-702
Exam Name : CompTIA A+ Practical Application (2009 Edition)
Questions and Answers : 455 Q&As
Update Time: 2010-07-28
Price: $ 198.00 $ 158.00

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1. A customer reports they are unable to connect to any computers outside of the office and they are unable
to connect to the Internet. When the technician runs ipconfig, the customer gets the following output:
IP address169.254.2.4
Subnet Mask.255.255.0.0
Default Gateway.
Which of the following could be causing the issue?
A. The subnet mask is not correctly configured.
B. The DNS client has not been configured on the computer.
C. The DHCP client is unable to obtain an IP address from the DHCP server.
D. The default gateway is not specified.
Answer: C
2. A user reports that their system is starting to run slower, especially when opening large local files. The
system has sufficient RAM for the users applications, but the hard drive seems to have higher than normal
activity when opening large files. Which of the following would be the BEST tool to diagnose and
troubleshoot this problem?
A. Task Manager
B. NTBACKUP
C. FDISK
D. Disk Defragmenter
Answer: D
3. A user states they receive a message Boot device not found half of the time they boot their system.
Which of the following is the MOST likely cause?
A. A dead CMOS battery
B. The OS is not installed on the hard drive
C. A faulty RAM
D. A faulty HDD connection
Answer: D
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4. A technician needs to check which ports are open in the Windows Firewall. Which of the following will
allow the technician to view these settings?
A. netsh firewall show logging
B. ipconfig /all
C. netsh firewall show state
D. arp -a
Answer: C